Nextcloud update fails create backup. Community Web installer on a VPS or web space.

Nextcloud update fails create backup " @szaimen Yes we formely migrated from nextcloud hoster instance to nextcloud-aio 28. Nextcloud community Update process - Backup step. ” I retried it the day after, and got the same. 6, and trying to upgrade to 24. You can use e. 1 LTS” Where can I find a log ? Automatique Update from 25. My question is: How can I restore my Nextcloud to the backup which the Nextcloud automatically makes before updating? Does anyone know where the updater stores those backups? In my standard backup directory is only my old backup. 5. 10 failed, because it requir This topic already asked in February 2018 but nobody replied. The nextcloud update shall succeed even if some user data directories cannot be read. Change BACKUPDAYS to the number of days to perform the backup. The data folder. I’m updated to Nextcloud 16. I always get this message when clicking again on “open Updater”. 38, PHP 7. php we got this message: We noticed that you request many releases once NextCloud Update Failed. I am on Ubuntu running NextCloud 20. ). 6 available. 5 and it failed at the backup stage. (channel: “stable”) I have the same problem. Hi everyone. 52 PHP version: 8. conf. I delete this file (and remove database-import. 10 for dedicated choice [/details] Nextcloud version (eg, 20. 2 Operating system and version (eg, Ubuntu 20. 41 PHP version: 7. 1 to v 16. 5 to latest v 22. Migration to Nextcloud 12. Actual behavior Last backup failed! (see log bellow) Host OS Ubuntu 20. 11 Hi! A few weeks ago I updated my Nextcloud first time over CLI. Cancel Create saved search Sign in The last Nextcloud update failed. Change ACTIVE to yes. e. Downgrading is not supported and risks corrupting your data! If you want to revert to an older Nextcloud version, install it from scratch and then restore your data from backup. It would be beneficial for the updater to be more resilient and allow resume of backup, download and move file / cleanup steps, as they can take pretty long (more than the default 60 seconds in this case). now ----- Daily backup starts Sun-Fri (+ update containers on Sat) Daily backup finishes; Restarts all containers; Fails to start Apache, Nextcloud, Notify Push, Imaginary and Docket Socket Proxy containers. 3 Operating system and version: Ubuntu 18. Alternatively instead of using web based updater, we can also use occ to upgrade the Nextcloud server instance via command line. I re-tried the update several times and nothing. Update to Nextcloud 16. ncdata or . Cc: I have just logged into AIO interface and can see that my last backup failed. 1 to 18. 6 which worked pretty good. 55 PHP version (eg, 7. Is there a way to disable backup for the upgrade (my disk does not have enough space to store the backup) ? Thank you every upgrade fails at the backup stage. 1 to 21. Somethings the updates may not be successful, but after adding new indices to the DB, the update problems were usually solved. 3” and gets totally stuck at BACKUPS nc-backup-auto Perform automatic backups. 5 (unable to "Create backup) I can't update to the new version since i am unable to "Create backup". But if i would to create a backup by AIO interface the process backup only conf or also the file stored? I-m working with Nextcloud under Plesk. Nextcloud version 16. 18 Hi, I am using nextcloud for several years. 0 by completely removing the higher version. Perhaps the files are more important for you Note the backup made by the Updater is not the same as a full backup. Update to Nextcloud 28. 0. the app Backup for some backup senarios for only the user and not the system. I’ve been quite lucky though as in the 3 years I’ve been updating this installation, this is the first time I’ve had a problem. Trying to create a backup fails quickly, with log message: The . You could use this command: (If so, please outline steps): N/A The issue you are facing: Auto updater failed at “create bac Nextcloud community 11. cache/borg so I try to update the mastercontainer and it gone well and now it’s Hello to all. 2 on my Debian 10 machine (Dell R240, 16GB RAM, 3x1TB hardware RAID5, Apache 2. Lose internet connection temporarily (for whatever reason, internet provider outage or host system network problems) Daily Hello there, after an update of Nextloud from 19 to 20, I have a big list of files that did not pass the integrity check. php, etc. Hello, I’m running nextcloud 24. If I try to run the updater again I Any idea why my migration fails with this message? No, I’m not out of disk space. 6 (production channel) Is this the first time you’ve seen this error? (Y/N): Y. Could anybody help me? Log Nextcloud updater: 2022 The backup is just a very basic thing, it just copies the code (no data). ocdata file is missing in Nextcloud datadir which means it is invalid! 2024-10-05T02:17:38. (channel: “stable”) Following fil During update I got this error: Start update? [y/N] y Info: Pressing Ctrl-C will finish the currently running step and then stops the updater. 7 available. Click to reveal backup drop down and press create backup. . I am trying to update Nextcloud from version 16. Nextcloud version (eg, 20. Update failed is the actual output of You signed in with another tab or window. To resume or retry just execute the updater again. Tried to do occ missing and the manual occ upgrade. After uncommenting the backup in updater/index. Here is how to fix that annoying problem. Unable to update to 27. nc-update-auto. When I start the process via webui I get the message “update in process”. But updater seems to be very buggy here 🙁 After several trys we made it from 18 to 19, but now it does not work to upgrade to 20. So tried from CLI. 4): 8. 6~ynh1 to 27. Update to Nextcloud 12. 4 available. 7 but I have a problem when the system creates backup. 0, and during the operation the electricity has gone out. 5): 22 (latest 22 update, I’m always up to date) Operating system and version (eg, Ubuntu 20. 0rc3-15-gfa7af53 Current version is 27. v Show detailed response [nothing] Observations: No relevant log entries (neither in data/updater. Data integrity error: Invalid segment entry size 4294967295 - too big [segment 0, offset 8] sudo docker volume rm I tried running the latest update from CLI. 4 to 20. log nor in the Settings -> Administration -> Logging) Tested: Clean update, removing data/updater- entirely; Restoring previous 19. 2 to 17. Installation method. php file. edit: since I run backups of the vm and database externally I can use the --no-backup flag Nextcloud version (eg, 20. 02 to 12. In order to help you as quickly as possible, before clicking Create Topic Thanks, I oversaw the German one. " Usually, moving the “data”-folder to the new direction with editing the config. 5 to 15. Hello, After i updated my nextcloud aio installation i get an errror. ' + '[' -f /dev-dri-group-was-added ']' ++ find /dev -maxdepth 1 -mindepth 1 -name dri + '[' -n '' ']' + set +x Configuring Redis as session handler Setting php max I attempt to Create backup. Check for expected files [ ] Check for write permissions [ ] Create backup [ ] Downloading [ ] Verify integrity [ ] Extracting [ ] Enable maintenance mode [ ] Replace entry points [ ] Delete Looking for solutions I saw that I had to call sudo -u www-data php /var/www/nextcloud/occ maintenance:mode --off but the first surprise was that I had none of the usual file people referenced under /var/www/nextcloud (by usual files I mean occ, console. com/t/updater-app-runs-into-timeout/12891 and the occ upgrade command in the server manual. Alternatively, if the above method failed, we can try the My 2ct: reboot server; disable ncp-update-nc in cli ncp-config or :4443webui (no rollback / only restore backup recommended) but here I would try ncp-update-nc not 0 for latest but 29. 1, following the reported issue. In my case its a really tiny instance with only about 1GB of data. Hello, I am having trouble updating Nextcloud from v21. 3 to 14. 1. 1 Operating system and version: linux x86_64 Apache or nginx version: 2. Maybe I have too much stuff online? (I may have around 95Go) Nextcloud is an open source, self-hosted file sync & communication app platform. We investigated further and got it into maintenance mode. 0 via web-installer Yesterday it stucks in step 4 “create backup” with error: “504 Gateway Time Nextcloud version : 29. /occ upgrade should be run, but if you have multiple versions of PHP this will fail because the occ tool picks the wrong version. 04. It runs flawlessly and reliably! The only problem I face is that I can’t create a first backup. So if you have a recent backup of your instance that you can roll back to in a reasonable amount of time if the update process Hi folk! I’ve problems with backup in my NC AIO installation. i have chown’d the data folder to make sure it is owned by www but this happens every update. So it is nothing very heavy, and stuff further down the line are much more intensive (extract new code, copy the code, ), so if the backup fails, your whole thing still works. The step "Create backup" loads for half an hour and then stop (see above). I have updated many times and have not had this issue. 10 on an Ubuntu server results in a bombardment of errors. 8 to 21. x) fail due to a timeout on the backup. Nextcloud version: 17. (LXD Container) Apache or nginx version: Apache/2. 1 with Nextcloud 29. 5 is NOT compatible with ownCloud 9. The issue you are facing: Trying to update from 13. I am using the Updater and it fails at creating backup. 2 (encrypted files) Activity: Wanted to upgrade to 14. [details=“Support intro”] Update via GUI failed. Show detailed response <title>504 Gateway Timeout</title> Gateway Timeout. In order to help you as quickly as possible, before clicking Create Topic please Update of nextcloud fails. daniel [cholech@s107:~/bin/sh] $ . [ ] Check for expected files [ ] Check for write permissions [ ] Create backup [ ] Downloading [ ] Verify integrity failed Not exact 3 files existent in folder Update failed. 04 Apache or nginx version (eg, Apache 2. (See Backup, for restore information see Restoring backup) <details><summary>Support intro</summary>Sorry to hear you’re facing problems 🙁 help. Access & sync your files, contacts, calendars and communicate & collaborate across your devices. Show detailed response<!DOCTYPE HTML PUBLIC "-//IETF In a way this is similar to nextcloud/server#10082 and nextcloud/server#13990 which are suffering from similar limitations. So, I do have a proper backup solution with daily backups. Just mentioning this to avoid confusion. 9 and try to upgrade to 28. 🇩🇪 Deutsch (german) buytool January 26, 2021, 6:18am 1. I backed up my nextcloud before i updated it to nextcloud 25. I used the occ manual method and it failed because I was going from one major release to the next but I thought that was OK because it was the next recommended step. 3 to 12. List of files that did not pass integrity test can be viewed I’m running Nextcloud 27. un~ file in nextcloud_aio_database volume, which is /var/lib/postgresql/data in the database container. 1 and it fails. After the Update was finished i got the log entry in the “Nextcloud” Container that the Container couldn’t start because the Update was failed. Show detailed response 504 Gateway Time-out 504 Gateway Time-out Had the same issue when upgrade NC from 17. 3 upgrade, I always get a timeout when the backup is being made. but I always get an error during backup. (The update was for Community Document Server (documentserver_community)) but after trying to run the update it failed with the following log Update &hellip; Ok, I’m very new to Nextclound but I just tried to update to 18. it seems that every time I try an update, the “create backup” step fails. Creating a bug report/issue but since them i cant update nextcloud. 3 Probably related to #2575. Afterwards, run via CLI: version: v29. You signed out in another tab or window. 2. Community Web installer on a VPS or web space. 26 The issue you are facing: The update always failed at step 3 (Create Backup) and gives out Cr The last Nextcloud update failed. In order to help you as quickly as possible, before clicking Create Topic please So my Problem is that if I update my Nextcloud, that it wont work anymore after reboot. 5): 27. My Nextcloud server is running on Centos and httpd server. I waited for about one week now and tested it several time, no change. After it ran (as it seems fully) the log always shows this at the end: Backup failed! You might want to check the backup integrity via the AIO interface. joshtrichards changed the title Update Nextcloud 14: Backup timeout will start upgrade from the scratch Retry Update starts starts update from Hi all, I always update with web updater in previous versions. 12 and then to 25. Is that an option for you? If you want I can create a test user for you If Hello there, Few months, i was unable to update my Nextcloud. Im am stuck on upgrading from v 16. Nextcloud community Warning. Yes, I mean, as far as I understand it, the backup from the updater is only there to be able to recover if certain steps in the update process fail, i. First update stopped in step “Create backup”. If you’re running a business, paid support can be accessed via portal. I get an error during the backup: Create backup Parsing response failed. The updater gets stuck at step “Create backup: Parsing response failed. Please reload this page later. com is for home/non-enterprise users. 13 successfully. The web updater shows that it tries data folder under /var/www/nextcloud/data and fails, because the real data folder is elsewhere. Update to Nextcloud 26. Check for write permissions The following places can not be written to Warning. So,I want update nextcloud 18. 1 as the Nextcloud Updater suggests to me. 3 Outcome: Upgrade is totally stuck at “searching for an update for the app “activity” in the App Store” & none of the found solutions (occ commands) works When trying to reactivate backup it says “Need to upgrade to 13. com account PHP version (eg, 7. ) Execution Run over CLI: Containers do not come up after being stopped because there's a failed upgrade in the nextcloud contianer. 10) 11000 port [tcp/*] succeeded! Starting mastercontainer update (The script might get exited due to that. My version is Current version is 26. A supposedly straightforward update from version 25. Exception: Updates between multiple major versions and downgrades are unsupported. But then it gets errors at basically every step after, but somehow finishes anyway. Before doing this, file a support ticket if you have paid support or ask for help in the Nextcloud forums to see if your issue can be resolved without downgrading. Is there a way to increase the timeout time? If yes where to set this time? I am using nginx web server. (channel: " beta ") Following file will be downloaded automatically: https: Steps to reproduce Stop containers at /containers. 4): 7. Expected behavior Perform a borg backup. I have tried creating a backup by clicking the Create backup button, and again it fails. (hosted server). Expected behavior . The backup was abviously done, the folder in “updater-xyz/backups” seems to be Nextcloud version: 28. double check I mean that nextcloud checks it (through the update process) and you yourself have to check it too (on the command line). 30 mysql: <details><summary>Support intro</summary>Sorry to hear you’re facing problems 🙁 help. In order to help you as quickly as possible, before clicking Create Topic The updater runs fine until it verifies integrity, then fails with: Parsing response failed. Yesterday I’ve done a bckup before update to AIO version 5. kusared 21 October 2023 12:11 1. Hallo, das OwnBackup funktioniert bei mir einwandfrei, nur beim Webupdate läuft es nicht durch. phar --no-interaction -vvv Fails with: Nextcloud Upd Steps to reproduce Receive notification that a new update is available "A new version is available: Nextcloud 14. Steps to replicate it: Log in to admin panel of nextcloud; Settings → General → start Update; On updater page click start update We try to update an very old version of NextCloud. 6. How to enable: Navigate to nc-backup-auto in the TUI or the WebUI. 7 using the upgrader. phar. But this time the update is failed and I don’t know how to solve it. I’ll keep you posted. 18. Troubleshooting. When the update process fails, it frustratingly hangs at "Update Nextcloud on step X. This is due to slow writing speed of SD card. So no backup is needed. x->12. For more information, check out https://help. Many thanks. e. Simply copy your config, data and theme folders (or even your whole Nextcloud install and data folder) to a place outside of your Nextcloud environment. Every single time I update nextcloud with web updater it fails because the download is too slow. the update stops with this massage: Check for expected files The following extra files have been found: data-10-18-19 (That should be the date, Update issue: can't create backup . 04:00 in <details><summary>Support intro</summary>Sorry to hear you’re facing problems 🙁 help. 1 on a docker for mac. And most importantly: also perform a restore once in a while, for example on a test system. When starting the update, the item creating backup hangs for a very long time as shown in the picture, On FTP, a folder contains a folder which in turn contains an update folder again and so on without end until I go back to the page in the browser But I changed my setup to Proxmox Backup Server. After I try to do the bkup again but the log say “Failed to create/acquire the lock” to /root/. First it complained about my tools. 2 (channel: “stable”). In order to help you as quickly as possible, before clicking Create Topic please Create a Backup before updating (instructions) (Although the update is already tested, it could fail, you never know! So better to create a current backup!) (The update script itself will create a backup on its own but better to be double-safe. 2 Apacheverson: 2. com account Apache or nginx version (eg, Apache 2. In the So you (accidentally) fool admins to update ownCloud to latest point release even when it is known not to be compatible when NC point release is behind! What it really should add is something like: the Nextcloud point release must not be lower than the ownCloud point release. Back up your existing Nextcloud Server database, data directory, and config. The process fails at step “Check write permissions”. When I did the first upgrade attempt I had Mail app version 1. 6 installation I ended up doing a manual update after upgrading to php8. 3 available. ℹ️ Support. ” Is this the first time you’ve seen this error? Y Steps to replicate it: Tried web based updater and got stuck Tried SSH Console updater, see the errors down below Steps that will be executed: [ ] Check for expected files [ ] Check for write Hi ! Thanks for the manual instructions ! Indeed, since the 11. failed file in nextcloud_aio_database_dump volume if necessary), and restart the data container, then it Create backup Problem beim Update auf Nextcloud 20. I deleted the update. But that did not lead to such problems in the past. 3. Fails after 10 seconds: Log : Seems to be a size issue. But that is outside of the NextCloud AIO universe. 1-1715256349; Initializing Current version is 28. 04 Hi there, i updated my Nextcloud AIO from 9. My mistake! I made a backup on 29/4/24 of my data directory, @Captain86 You can read Backup and Restore. 0 available. Use nextcloud on top of a multi user storage with different users, and directories non-readable by others; Try to update nextcloud through the updater; Expected behavior. ) Nextcloud version: 19. BUT - it keeps downloading in the background until the file is complete. Initializing Current version is 10. Removed updater-ocxxxx dir from data dir by moving it outside nextcloud installion and tried again. php and the database options in the SQL-table should do the trick - there was a nice thread in 2017 showing how to accomplish this - HowTo: Change / Move On my case, I'm taking care of the backup on the server side (cli) and I can't use the automatic upgrade process because the "Create backup" task systematically failed for various reasons: The first reason is the nginx in front-end and the apache2 on the back-end which is hosting my instance. How would I Steps to reproduce Start update from e. Is there a hack to enable automatic update without borg? Dear Community, I get an issue when trying t update from 21. Hi, I have nextcloud on openwrt of Raspberry PI4. The docs you seem to be referring to (Restoring backup — Nextcloud latest Administration Manual latest documentation) are intended to be used with the section just before them (Backup — Nextcloud latest Administration Manual latest documentation). 4 but it stop here Any idea ? My drive is not full (only 53%) version os : “Ubuntu 22. Instead, run the [ ] Check for expected files [ ] Check for write permissions [ ] Enable maintenance mode [ ] Create backup [ ] Downloading [ ] Verify integrity [ ] Extracting [ ] Replace entry points [ ] Delete old files [ ] Move new files in place [ ] Done Update of code successful. 3 before). When trying to update through the online updater, the backup creation fails. ” now. 25): lightttpd 1. In order to help you as quickly as possible, before clicking Create Topic please Storage While many customers are starting with NFS, sooner or later that requires scale-out storage. 27): Web updater gets stuck at step 4 “Create backu On Backup step you will see an error: Create backup Parsing response failed. 4 on weak HW or with low time outs set. 3 being wrong. configuration: PHP: 7. In the nextcloud/aio-nextcloud container: User required to trust additional CA certificates, running 'update-ca-certificates. log and import. I found that going back to admin overview and clicking again on the update button skips the step, and the update goes up to the end. then delete the data folder contents and re mount the data and everything works fine. Change DESTDIR to a desired location for the backups. Problem solved – two png image files that are likely part of the Nextcloud GUI were corrupted (integrity issue?) and were hanging the back-up step of the Nextcloud point Update to Nextcloud 20. 0-1-g9293bcb dirty Current version is 29. When I go to the web updater, Nextcloud can’t Create Backup and so it stops there. g. Adding contact persons for support. 2 to AIO Version: 9. 1, I have an error at step 3 : Create backup. 1 The issue you are facing: I have tried to run the updater to update to 27. 4 (it had 7. local:4443 for NCP’s web interface or start ncp-config from your NCP terminal by typing: sudo ncp-config Navigate with arrow up ( ↑ ), down ( ↓ ) and Tab, use Enter to select I try to update Nextcloud 16. Every. Hi guys, I want to update my server from the 15. Change BACKUPLIMIT to the <details><summary>Support intro</summary>Sorry to hear you’re facing problems 🙁 help. I would like to know if it is possible A couple days ago i noticed it offered update to 12. 4 Operating system and version (eg, Ubuntu 20. failed file in the datadir which will allow the container to start again. 1, and i let it update. Hi, I installed NextCloud AIO successfully and everything is working fine, including starting the (borg)backup by manually pushing the button “create backup” at the interface or via the “docker exec ” command starting the daily-backup. In order to help you as quickly as possible, before clicking Create Topic The last Nextcloud update failed. Errors went away after putting extra timeout parameters to Apache’s ProxyPass directive like: Always start by making a fresh backup and disabling all 3rd party apps. Also you can combine backup strategies. Now is my backup destroyed because the HDD seems to be dead I hate myself now 😃 currently i get the message: his page isn’t working “Domain” is currently unable to handle this request. I was hoping that AIO <details><summary>Support intro</summary>Sorry to hear you’re facing problems 🙁 help. I tried the recovery method listed here: all-in-one/manual-upgrade. md at main · nextcloud/all-in-one · GitHub and did get it to work for about 3 minutes, but when I restarted the containers, everything failed again. Update to Nextcloud 27. 4. Please restore from backup and try again! Almost all updates (from 11. Login; After updating you may be asked if . 11 final release artifacts. I succeeded in restarting the Warning. In order to update all the other containers correctly, you need to run this script with the same settings a second time. You could use this command: Hi! Background: A working Nextcloud 13. update from nextcloud-27. 526225906Z Is the drive where the datadir is located on still mounted? My situation is the following: I am running nextcloud aio v6. In order to help you as quickly as possible, before clicking Create Topic please So first, shame on me for not understanding that the updater automated backup isn’t exactly a full backup and also for not having better backups taken manually before starting the update. Create backup Downloading Verify integrity Extracting Enable maintenance mode Replace entry points Delete old files Update failed. [:heavy_check_mark:] Check for expected files [:heavy_check_mark:] Check I am trying to update my NextCloud and go from 20. com where we can ensure your business keeps running smoothly. Change INCLUDEDATA to yes (optional), to backup your data as well. When it tries it passes on Check for expected files Check for write permissions However it fails Create Backup. So the Update Problem solved – two png image files that are likely part of the Nextcloud GUI were corrupted (integrity issue?) and were hanging the back-up step of the Nextcloud point upgrade. But the update failed. Does somebody have the solution the solve my problem ? 🙂 Thank you very much for your answer ! You might want to try the database export again manually by running the three commands: sudo docker start nextcloud-aio-database sleep 10 sudo docker stop nextcloud-aio-database -t 1800 Afterwards try to create a backup again and it should hopefully work. 4 and am trying to upgrade to 20. Step 3 is currently in process. Since I have no access to a console everything has to be “repaired” through file download->edit->upload->try-again. I finally tried to update my Rock64. The gateway did not receive a I was just trying to use the Web-Updater to update my Nextcloud Instance to 27. Any You may want to move your NCP instance to a larger drive restore it after a hardware failure from 32Bit to 64Bit Operating System (OS) Making backup excluding your data You can visit https://nextcloudpi. What happened - during the update (using the web Looks like these files got included in the v25. At “Create backup” it stopps: *Create backup Parsing response failed. 4" Review notification to verify that all active apps are compatible: "All apps have an update for this version available" Update failed, what now? I tried to update my nextcloud 17. nextcloud. The update is hanging at the same point. 2, but step 11 be error. 0beta2-9-g64e2e4c dirty Current version is 27. 5 fails at "Create Backup" Hello, I have try the command but unfortunetly i have a permission denied message Hello I try an Automatique update from 25. Hi. 03: Operating system and version unknown (webhosted): Apache or nginx version unknown (webhosted): PHP version 7. Currently the options are GPFS or GlusterFS, or an object store protocol like S3 or Swift. 2 from 27. Sort Thank you for sharing the solution, in my case I just needed to add proxy_read_timeout 600; to the server section of the nginx configuration to support upload of large files. Every time I upgrade the nextcloud to new version, the web updater gives “gateway timeout error” at step “backup” and “download”. Installation - Offline (airgapped) Nextcloud setup; Installation - Oracle 12c as database; Installation - Supported platforms; Monitoring; Scaling of Nextcloud Client Push (Files HPB) Scaling of Nextcloud Hub; Supported Apps; Usage - External search index for Nextcloud; Operations. Sounds like Updater made it to at least step 8, which is the entry points of the existing I was wandering if that issue will happen again and startet to update to version 15. Thank you very much for help! Michael Hardware: YNH Running on my server at home YunoHost version: 11. Reload to refresh your session. The updater currently expects all user data directories to be readable by the user webserver user Hello, I’m trying to update my Nextcloud from version 27. Create backup DownloadingParsing response failed. I was just trying to use the Web-Updater to update my Nextcloud Instance to 27. 7 to current 11. 17 Apache or nginx ve While trying to upgrade from nextcloud 27. x->13. After moving files from updater-xxxxxx to /var/www/ I was able to do the update again. You switched accounts on another tab or window. 11 The issue you are facing: Update does not work get stuck, on webinterface it says “Update in process. Zunächst läuft das Create backup eine ganze Weile, aber dann bricht es ab. I want to increase 10 times of First, open the aio interface and create a backup and start your containers again after the backup is successful. ) Since then I can no longer update. I already checked the rights but it didn’t help: sudo chown -R www I am trying to update my NextCloud and go from 20. [y/N] y Info: Pressing Ctrl-C will finish the currently running step and then stops the updater. I’m trying to upgrade from Nextcloud 11. I wrote a script to timestamp the log file every 5 minutes so I could keep track: Sat Dec 16 19:55:03 PST 2023 Nextcloud Updater - version: v27. Now, when i go to website, the only information display is "Update in process. 14. 7 using the cli updater, but now I am stuck at: Create backup [ ] Downloading [ ] Verify integrity [ ] Extracting [ ] Enable maintenance mode [ ] Replace entry points [ ] Delete old files [ ] Move new files in place [ ] Done Start update? [y/N] y Info: Pressing Ctrl-C A quick review of the numerous topics concerning Nextcloud server updates provides enough evidence of this chaos. Any ideas? Initializing Create backup (Fail) Share Add a Comment. 1 to 17. 504 Gateway Time-out 504 Gateway Nextcloud version: 21. 29 PHP version: 7. Access & sync your files, contacts, calendars and communicate & collaborate Nextcloud is an open source, self-hosted file sync & communication app platform. 04): Ubuntu 20. 9. It seems like I am not able to pause the updates so this happens every time I want to stop/start. (Y/N):Y Steps to replicate it: Have run this on and identical installation (different data) Execute sudo -u apache php --define apc. 14 to 21. In the Telegram channel I got the in Hi. 03, the web updater displays the following: Initializing Current version is 12. 1 to 27. touch . you can’t really use it to roll back after a successful update. com; Backup & Restore So I ran the updater through AIO, no warnings that this was a bad idea, but now all I get is errr messages about PHP 8. sGerli July 5, 2016, it might be the easiest option for you to backup your data folder and your config and do a fresh install. For some reason the web based updater ended up failing at step “extra The Nextcloud update server seems to be suffering from high load at times, resulting in gateway timeout. 5 via CLI (web update hasn’t been working for quite some time). failed file and Current version is 16. I backup the docker host virtual machine to the Proxmox Backup Server and deativated the AIO borg backup to safe space. 9 to 28. Ok then. 04): Alpine Linux 3. Since I started using Nextcloud many versions/years ago. sh Nextcloud Updater - version: v26. Message: Step 5 is currently in process. enable_cli=1 updater/updater. 10 available. But I fear that he mishap that occurred in step 4 (creating backup) might happen at a later stage, like copying new files Oh, well, I will try anyway, and restore backup if it fails. then run the upgrade it completes without a hitch. 12 available. 1 to 25. Update to Nextcloud 29. Please give me hints. In order to help you as quickly as possible, before clicking Create Topic Fails during the backup step. It failed to run the backup, as often happens due to timeout. 5): 25. Additional info: As I had some problems with the installation itself, I just copied the whole zip-folder (except the config-dir) in the running installation. 🌐 International support. update_problems. In order to help you as quickly as possible, before clicking Create Topic please Hi, I’ve a problem with update Nextcloud from 20. I tried multiple times and it always failed at the "Create Backup" Step with no Message. 4 to 17. Failed at some step. The next upgrade to 26. 25): Hostinger. 24 using the web interface. Nextcloud Server Webbased Update Create backup - parsing response failed - without more info. 3 Trying to update Nextcloud from 25. 2 ->11. My data folder is mounted over NFS with Synology storage . sudo -u www-data php /var/www/nextcloud/updater/updater. But if I try to use the automatic, daily backup option and configure to start the daily backup at e. sh of the master container. This is the output from the logs: Performing backup Hi together, After running the update, I only see “Update in process. 3: The issue you are facing: When running the Updater for the first time it fails I ended up with a trashed system last night due to failed upgrade to 27. ocdata to create it. 5 Operating system and version : Ubuntu 22. 1~ynh1 When I run the upgrade it fails with the following: Full Logs here: https://removed C I use nextcloud on debian stable, “manually” installed from the tarballs (initially), then updated with the updater more or less smoothly every time. Time. 3 to 17. 4 The issue you are facing: The Overview page told me an upgrade to 23 was available. 7. 5 I still run into this crap on 15. But there are a lot of ways for a backup. Then after many minutes at step 4 (Create Backup) i got the error: “Parsing response failed. 8. if i dismount the data folder. I have updated before but I cannot Backup To backup a Nextcloud installation there are four main things you need to retain: The config folder. 1 and could only get back to 8. (Started in Web and after the “Keep maintenance mode active?” question I proceeded further via CLI. I upgraded to 24. On Backup step you will see an error: Create backup Parsing response failed. When I open updater and press update, I get this message: What files, in which directory I must delete? I can’t find this files. [ ] Create backup failed <details><summary>Support intro</summary>Sorry to hear you’re facing problems 🙁 help. This time however the update process hangs at step 6. I will try that. sudo -u www-data php /var/www/nextcloud/occ upgrade sudo -u www-data php /var/www/nextcloud/occ maintenance:mode --off 2 Note. I try to update my nectcloud 21. Hi,everyone, I was installed rpi4 buster nextcloud 18 on nginx and it is working fine. 7 to 25. I could then progressively update to v. Just mentioning this in case someonefaces the same problem. I did what I always do, and clicked Hi @ all, in past everything (updates/upgrades) works fine with web-installer, so i tried to upgrade from 20. If I go back to settings and start the update again, then a green checkmark magically appears next to backup. Please restore from backup and try again! If you do not have a backup in place, you can simply delete the update. screenshot. Exampe: Nextcloud 10. Hey there, i have a big problem. <details><summary>Support intro</summary>Sorry to hear you’re facing problems 🙁 help. Of course I have made Warning. postgresql. I think that was an intentional change in NC27, but not sure about earlier releases since the v25 updater app doesn't have the handling added for them like in nextcloud/updater#488. 7 to 21. I did the mistake to upgrade to php8. Never I had any problems with updates. It’s running on a ODROID N2 and the files are stored directly on a RAID 1 system. Thanks for your answer. davide April 10, 2020, 12:44pm 1. But when I want to update Nextcloud wants to create a backup and of course there is not enough space because from 4 TB more than 2 TB are already used so he can’t Daily backup script has started grep: write error: Broken pipe Connection to nextcloud-aio-apache (172. While trying to update my nextcloud install from 12. 6 Operating system and version: Ubuntu 24. I ran the script ncp-dist-upgrade and my board got php 7. 4 failed Hello guys, I got my docker instance of NCP and want to update to the newest version. 04 LTS Nextcloud Backup To backup a Nextcloud installation there are four main things you need to retain: The config folder. 5 (as recommended in admin settings) I have crashed my nextcloud installation. 0 without any issue, but now that I’m trying to update to 16. It seems the issue is on the webserver, the backup step finished but the other steps didn’t start: 2018-03-22T15:58:19+0100 HhRi9wfOBD [info] currentStep() I was hoping to get php 8, for the new versions of Nextcloud. 2 to 13. (channel: "stable") The error is: Create backup Parsing response failed. 1-1715256349; update web-display got “white” during update; calling https://domain/updater results in (see below) Opening the base address results in a white screen INFO: latest backup in /data/updater/backups: nextcloud-27. 04): Hostinger. 0 and Nextcloud 29. php file from ownCloud Central, so i removed it, and retried. Following file will be downloaded automatically Solution: Then I found and only found a . 504 Gateway Time-out Steps to reproduce Start update from e. jxt yybq iul uzlwze hswoqd bleqx dgfz fhyuv owmffc cxmuputs