Surface pro 7 gets hot Go to Download driver and firmware for Surface, choose Surface Pro . Its a wide range of usage cases (using web browser or just windows explorer) that will cause GPU usage spikes and heat throttling, although its been better for me recently with windows updates applied. Why is my Microsoft Surface getting so hot? One of the reasons I upgraded from a surface pro x was to get better performance out of onenote. You need to modify some settings in power options to reduce the heat. Especially in the last few months, with the corona lock down and the online courses in zoom, the back of my Surface heats up extremely and gets really hot. I have noticed that my surface pro 7 does indeed get rather warm, but not hot. It works wonderfully as a laptop, but when I shut the lid and use an external monitor, the battery drains very quickly (2 hours-ish) and when I charge while using the monitor, the thing gets so hot that the fans kick on high. Any Ideas? This thread is locked. Well, maybe I should use it more like a tablet to tell you. msi file that matches your current OS Build and click Next. For example, if you’re recycling your Surface, you should clean the drive. In this article, we’ll explore the signs of Restart your Surface to clear any minor hangups. On the Surface pro 4 its a i5 while on the Pro 7 its an i7. You can visit this Clean and care for your Surface article about Battery health and other information related to your Surface device. Harassment is any behavior intended If your device is on your lap and gets uncomfortably warm, remove it from your lap and place it on a stable work surface. This is an I5 with 8G and 256 GB RAM. I had the previous surface pro with an m3 processor. However, it does also seem that maybe the fans are not doing enough because I cannot hear them at all, even when Surface pro 7 i5 Do you use any cooling solutions for your surface pro? Such as the laptop cooling pads with fans that you can buy on amazon? I use the surface pro for teaching. And when I'd try to charge it, it would sometimes take several hours to charge because of overheating! And it would If none, please try to run the Surface Diagnostic Toolkit and check Windows Update on your Surface Pro 7 then observe if still the brick gets hot when charging. I put it on my desk, opened it on the third day, and the screen was cracked. Is your device My business partner and I both purchased the Surface Pro 7 at the same time. However, mine is always too hot to touch. If your Surface Pro is running hot, it can lead to reduced performance, battery drain, and even damage to the internal components. The fan is working and tries I haven't tried an sp8 yet but my 7 gets hot when gaming. Thank you for reaching out Microsoft Community. Mine doesn't get quite hot enough to hurt. I noticed it gets really hot. Is this normal for this generation or did I get a bad unit? Hi I purchased a surface pro 7 since I've had it when I plug the charger into the wall it sparks and then when I plug the tablet into charger the box gets extremely hot within minutes. I've had an i7 Surface Pro 4 since 2016. My new one runs But many users reported that their Microsoft Surface is overheating. The fan runs for a long time and the device stays Skip to main content. I think, looking at the teardown, that this is where the mainboard/processor is. Hi, Your Surface device may become very warm during normal use. What is causing this and can it be fixed? Hi tdehan, Thank you for reaching to Microsoft community. A case can be a strong insulator of I have some issues with heated surfaces of my Surface Pro 7. The 9 gets extremely hot when the charger is on, and without the charger, battery life is maybe 45 mins on recommended power settings. Using electronics in the sun on a hot day will be a stretch regardless. I’ve had it for probably a week now and it gets super hot when I charge it during use. Usually I restart it Ive got the surface pro 7 i5 and experienced the same issue. I've got my Surface Pro 7 connected to my Surface Dock 2. Camera Issue. This standard specifies a maximum allowable touch temperature of 55C for metal parts held continuously in normal use. Just bought Surface Pro 7 (Intel Core i7, 16GB Ram) last 2020. Is there a way to prevent this or to decrease the heat? Open | Windows Quest 3, and Quest Pro Members Online. When I got high CPU load (got a Surface Pro 7+ which is really a beast) the connector gets really hot. It was not moved around. I'm not worried about mine for me I just put the brightness a little bit lower and it solves the problem. I still use the Pro 4 for stage work as can't risk a crash mid-performance : Surface Pro 7 won't run black screen feels very hot First my Surface screen froze so I shut it down until the next day. This is an independent, unofficial enthusiast run site dedicated to Microsoft Surface owners that share the same passion as we do. I try not to use it while it's charging if I can avoid it. I’ve had my Pro 7 i5 for a month now and i love it a lot. I also completed the required updates from Windows etc. so don't worry, when things are too hot, it will shut down, if you find your surface being too hot and always shut down, you might just have that faulty set all along or some application is crazy over CPU Thanks for your reply. When looking at the task manager, tasks like MS word suddenly jump from like 16% CPU I'm sorry to hear that you're experiencing issues with your Surface Pro 7. Please let me know if i have a faulty pro 7 or dock. I was carrying out basic maintenance on it: Windows updates and sfc, and the heat was incredible. I recently bought a Surface Pro 9 and have been using it every day for lectures/labs etc. I keep it on my desk. I am careful about where I use it, place it, and when it is plugged in. My work (a college) bought me a surface pro 7. If yours is getting hot enough to actually hurt, then you might want to try getting a replacement. My Surface Pro 4 i5 continues to work flawlessly, just getting slower, so I thought I'd go with the new machine. The area is also a little bit warped/indented, and is I am sorry I misunderstood you - I thought your device overheats when being plugged, but now I understand that it's the entire charger that gets hot. As for an alternate annotator, if you open a PDF on Edge, you can draw on that. As suggested by phrequencyviii, I'd also recommend getting a replacement. Now not sure I made the right decision. Then click the link next to Surface Pro 7 then click Download on the next page. I had to turn it off since I was worried My Pro 6 (also i5) gets quite hot under even relatively light load (not hooked it up to an external display yet though), especially in the brutal summers we've been having in the UK of late. Reply. this setting often set by user themselves or come default. Every morning before I power it on, it is already quite hot. When i run word and chrome and i mean just word and chrom, the laptop heats so much. At times if powering a monitor and with laying flat it starts to work real slow. One of the things I really loved about the 6 is the fact that it was so quiet. Not sure why this is happening sometimes. Choose the . It also depends on the CPU usage of the device. The performance setting when charging is on power saver, too, which is why it surprises me. It plugs into my socket without any foreign adaptors or anything, and has no damage that I can see. . In some cases, the device may shut down unexpectedly or display a warning message indicating that it’s overheating. We apologize for the inconvenience this has caused you. For context, I’m using Zoom and a bought a Surface Pro 7 - i7 version. Whenever i attempt to get the laptop from my bag after a day at school, its almost too hot to handle! This happens only after i put it into sleep mode, and try to retrieve it at home. Surface restarts and displays the Surface logo while the reset process continues. Since the underlying cause varies, a single solution won’t fix overheating. It is actually normal if your Surface device gets hotter than usual if you have several applications running while you connect it to a dock but if you're not running any applications and it gets very hot, this needs to be checked. Select Recover. Was using it to take notes on OneNote and noticed the surface get considerably hot. I have read other posts regarding this issue. I kept hearing a hissing/sizzling sound when I I just moved to a Surface Pro 9, from a Pro 6 (handed it over to my partner), and right out the gate am slightly unhappy with the new unit. It was really slow which is why I upgraded to the newer surface pro 7 with an i5 processor. Nonetheless, I have some problems regarding the heat dissipation. Reply reply odd_darksoul • Does it ever freeze when you are watching videos? My first one had this issue, it was getting overly warm and freezing. One of our staff uses a Surface Pro 7. Which Surface Pro do you have? And do you hear the fan spinning constantly and loudly? You can check the temperature of the components by using a tool like HWMonitor. However, i’ve had an issue where the laptop gets scorching hot. On the other hand, I have rarely even heard the MacBook’s fans come on even under heavy use and the device has never been more the mildly warm in my uses. My right controller is not turning on. When it gets hot i dont hear anything at all, no fans, etc. This is recurring and is not related to any applications I have done the diagnostic and there Even the touchscreen is hot. 7. This has happened each night I've left it to charge since I got it and it's starting to worry me. The heat outside the case is where you want it. Its very very hot to touch and my measurement suggests close to 65C in the hottest stop. - Does anyone have a remedy? This thread is locked. Hi all, I have a SP7 that has developed a weird issue over the past few months. Today it got so hot that it caused a shutdown. Anyway to prevent surface pro 7 from overheating? [PRO7] My surface practically gets hot frequently, on battery and extremely hot when connected to power. This is extremely tedious because I can't use my external monitor without being connected to the Dock. Using a thermal imaging camera showed me that some parts of the surface of the charger were getting to over 75°C. Then it suddenly doesn't react to any inputs and the display I had a Surface Pro 7. Is this common and what resolution is there to this issue. I got a surface plus 3 weeks ago and it gets very hot, specially when I work it . Please respond to this comment if you have specific questions. Thanks. I purchased a new Surface Laptop 4 almost two weeks ago. So I am pretty sure, you cannot avoid it, that it gets hot. I mean when I lift my hand of the screen I feel a little burned. To confirm if your Surface Pro is When I plug in my Surface Pro 7 i5 after it has been on battery for hours, it gets SUPER hot and it stays some crazy big number like 2 hours to full charge even from like 30 percent. Thank you. Now the screen is black and it feels extremely hot. Hello My surface pro 7, gets heated. Both Pro's get hot. I heard there’s a way to tackle this by toggling on or off the intel turbo boost setting but I’m unsure on how to do that. But the case will always get warm to hot to the touch, but never hot enough to burn you. Definitely, something is wrong with the tablet. there must be something running while its sleeping and charging. How you get it to stay is another problem, which is where the other post I read had 3D printed a holder for it that hangs off the top of the screen. Please help me When my Surface Pro 8 is plugged into the charger overnight, I will pick it up the following day and the whole device is HOT, almost too hot to pick up. I consider the kickstand a big advantage in this case since it can still stand on my lap or the couch without any adverse effect. Some heat also comes from the battery since they tend to get hot while charging. I have the Pro 7, and in fact I Brand new Surface Pro 7 getting really hot while charging and when used for a couple of hours [PRO7] So I bought a new Pro7 for school (medical school, so schedule is very fast-paced and I can’t really afford to be without a computer for more than a day, if that). You can end these processes I got my Surface Pro 7 in February and I am really enjoying it. It may be on / running, I don't know, because for some ridiculous reason the thing has no power led to all intel chipset has the protection mechanism that shut down to prevent damage when reach a certain temperature. What tends to really bring out the issue is dual monitor usage (with the tablet as one of the monitors) with an Microsoft Surface is a high-end PC series that offers the best user experience. Thermal throttle Move to a cooler location. It gets so hot that when I wake it, the fan starts working at its maximum rate until it cools down. Should i be concerned of this? It My Surface Pro 8 gets extremely hot whenever connected to Surface Dock (even with "Battery Limit" enabled). Why is the camera so systems intensive? Can you please add a setting to allow reduced video load? It seems crazy that a Microsoft product would run so poorly on a Microsoft device. Surface Forums - est 2012. Is it a persistent issue or only happens at times? Do you have any keyboards you can borrow to test? Reliably crashes if hot / plugged in but if cool, can go for days without problems. at school. it works fine, but when plugged to USB-C monitor (and charging through USB-C ) then when it goes to sleep it gets quite hot and seems never cools down even when it stays in the Sleep mode for several hours. This is quite worrying. I just deal with it, since this is my first laptop (I have a PC with a Ryzen 7 and a 3060 that I use when I'm not away from home). Open menu Open navigation Go to Reddit Home. I tried a force restart and everything Microsoft website says to do and nothing. It's obviously not charging because it is already charged (connected permanently for several days). All My Surface Pr͏o 7 gets really hot. If your Surface exceeds the maximum operational temperature, it will shut down immediately and a thermometer icon will appear on your screen. If you left your Surface out in the sun, move it to the shade, give it some time to cool, and see if that helps. A few times/week when charging my SP7 (i5/8GB/256) using either the microsoft charger or a USB-C charger, the back (where I'm assuming the battery is) will get very hot (> 110 F measured with an IR thermometer) and the My SB2 with a fan gets hot on utube. I need to let you know that for cases like this the Microsoft community usually recommends that you contact the Surface Technical My surface pro 7 gets really hot to when I'm using it for extended periods of time. Remember that the go line is on the cheap end of the Surface laptops. After downloading, run and install the . Because most of the time I draw on an easel and only can feel the display Surface which is not hot. The option to clean the drive is more secure but takes much longer. - Check for background processes: Open Task Manager (Ctrl + Shift + Esc) and check for any background processes that may be using up a lot of resources. Check what is 1: Run Surface Diagnostic Toolkit. Thank you And welcome to Surface Pro 7 ownership. Log In / Sign Up; Advertise on If your Surface Pro 8 gets unusually hot when plugged in, it could be due to several factors: 1. I also did a I own Surface Pro 8 i7 16 and I can't say it becomes hot when I draw on it. 4: Run System File Checker Tool My Surface Pro has been getting really, really hot during video calls in Teams. Surface Pro 7 getting very hot while charging with no major CPU usage . For example, today, I was doing some work with the battery at 95%. But it has no problem when I'm working Even with its cooling fans, the Surface Pro 7 often gets hot during things like Zoom calls, web browsing, and video editing. Will this get so hot it destroys itself? Seems to be working fine, but it is really hot. Reply reply FJJWFP • Hmm, I don't think that's normal. I spend about 45 minutes writing on the screen. One of the reason I bought the product was that it was supposed to stay cool, thus not needing a fan. Expand user menu Open settings menu. Any trademarks, service marks or trade names referred to on this website remain the Hello, I've purchased a surface pro 7 i5 256gb today, and I've noticed that this thing gets super hot when running simple apps like microsoft edge or chrome. r/Surface A chip A close button. Back side may heat up a bit. I picked up my Surface book charger today and noticed that it was unbearably hot - I could only hold on to it for a few seconds. Ryan S. Is this normal for the fanless model, or is it defective? Edit: I tried restarting the device a couple times, and the device seems chill now, running about 40C when idle. It gets hot very quickly and verges on being too hot to touch, and it is not even working hard. On typecover with fingerprint reader I can encountering this issue when my Surface Pro 5 gets hot. As far as the fan it's possible the other venting is for intake My Surface Pro 7 gets very warm very quickly, and it doesn't seem like the fans are turning on. You can vote as helpful, but you cannot reply or subscribe to this thread. Go to Windows However while I was working at Uni, my Surface got exponentially hot, reaching 60°C of CPU during normal use (browsing, using text editor software). Surface Pro 7 Intel Core i3-1005G1 and Core i5-1035G4 are passive cooling fanless designs. If still the issue persist, please contact support through our Global Customer Service phone numbers so you could check for replacement options available for your power supply unit. It charges my computer perfectly but gets worryingly hot; I Yeah, I pretty much have the same problem. MVP. Not sure about copying Hi. With hardware performance declining, the device will gradually lose its vitality. If you’re keeping your Surface, you just need to remove your files. This can take several minutes. The back of the device and screen both become very hot and can be uncomfortable to rest my hand on when writing with the pen. It will cool down when it is fully charged. Never place your device or AC adaptor on furniture or any other surface that might be marred by exposure to heat since the base of your device and the surface of the AC adaptor may increase in temperature during normal use. These can cause the device to heat up, Hi I just purchased a Surface pro 7 yesterday ( i5/256GB/8GB). Not warm, but hot. I've just accepted it's part of the experience. I have own a Surface Pro 4 and Pro 7, I use both to take notes and give online lectures, typically a lecture lasts 1 hour. This thread is locked. I cannot use it as a tablet at all. I tried connecting to an original dock, and the connector didn’t heat up. The fan almost never kicked-on, and performance was Edjay Rust has replied to your question Surface pro 4 is very hot in Microsoft Community. The 6 never got hot and it's battery still lasts for hours. Keep in mind that the Surface will attempt to protect itself from overheating and as a result it will not turn on. If you could provide a screenshot of that tool running on your After sending my Surface Pro 7 for Checkup to Microsoft (under warranty), no problems have been found. Hey guys this is my first post. I Go to Download driver and firmware for Surface, choose Surface Pro. I bought this while visiting the usa so i could use it for studies I'm currently using Surface Pro 4 i5, and it keep having screen stuttering, so I've been thinking to either buy used SP6 i7 or new SP7 i5. The device is like a mini furnace. It runs fine, but it gets alarmingly hot in the upper left corner (if you're looking at the kickstand side) anytime there's file indexing. All laptops have this vulnerability, as also do non OEM chargers using the Surface Connector. I have it plugged in all night charging and sometimes the SP is very hot when I pick it up, other times it's not. It get so hot that I have to put it down on my desk and turn off for 30 minuets before it's completly cool. It's going to be a very minimal benefit, most likely. I've asked prior with now response however, my Surface Pro 4 gets very hot when I is plugged in and powered on. I’m just wondering if this is normal and okay. Even the touchscreen is hot. While just about everything about the 9 is honestly amazing, the fan noise is incredibly frustrating. Before that, I had another experience where I left it charging, and when I came back, the tablet was super hot. Since then, I have been using chargers that came with my laptop. I enable the battery limiter feature in the UEFI settings when I need to be plugged in for an My Microsoft Surface Pro 7 gets extremely hot when I close the keyboard or when I put the device to sleep. I am pretty sure that this is normal because also the battery is right underneath the screen which also contributes to the heat output. My surface has an Intel i7 11th Gen Processor with integrated graphics, and I find confusing When I am connecting surface pro 7 to surface dock 2 it's over heating. Cause getting SP4 screen replaced gonna get me half price of used SP6 i7. Read the following sections to find out. The reason for this to happen is when you charge your Surface Pro, it increases the CPU voltage to highest to improve performance. Again, it is expected that the charger gets hot while plugged in, but it shouldn't reach such a high temperature. Like hot to the touch on the back, even with the fans. Is there anything I can do to fix it or is there a way I can get a new one? Ik starting to regret buying the surface pro 7. And the case doesn't directly contact the battery and the hot components are generally pretty well isolated from the battery, so it's not usually going to heat up the battery to any concerning level. When charging while I'm using it (I'm using the magnetic charger if it matters), it's suddenly jumps up to 100% (or close) CPU usage, the fans kick in loud and it gets hot. Both sides (Back and Screen) get so hot, that it's uncomfortable to hold for a long time. But this may not lead to a particularly noticeable improvement. Today I was making a 8. 2: Update drivers and firmware. I've noticed this since I got it and I've wondered if it's a bug or not for a while. Camera. Get app Get the Reddit app Log In Log in to Reddit. SurfaceForums. After a period the screen gets blurry and then starts shaking. Oddly enough the system now has whole new array of issues, that haven't been there before. She has no problems with overheating. 5"x11" page full of handwritten notes (at a font size 7ish for an idea). My Surface Pro 8 installed with Windows 11 22h2 has a fairly consistent issue with heat and lag. You may also hear the fans spinning loudly or notice a decrease in performance. To the point of almost burning. Previously had I think a 6. When tutoring from home, I use google meet. Recently, here is another issue – Microsoft Surface is overheating. com) 2: Check for Windows Update. The fans for the Surface Pro are internal what you would be doing is placing the new fan on the OUTSIDE of the Pro where the CPU sits inside. I must to tell kit gets hot when it is charging also and the other problem is that the charge of it goes empty too soon, almost less than3 hours also. Also check the Safety information for Surface page that mentions the following: Hi , is it normal for the Surface Pro X to be extremely hot to the touch, especially during an update? I often use it on tablet mode and it gets warm but while installing an update to day it got quite hot to the touch. So glad to be rid of that piece of crap. Any tips will be very much appreciated! I've noticed mine gets rather hot while charging, especially if it's actively in use during that time. My Surface Pro 7 (i5) 128 GB tends to get extremely hot when charging and when on a Microsoft Teams Call. That’s why we bring you the most effective ways to reduce overheating in Microsoft Surface devices. msi then Restart. Oh, and rumor has it the frequent overheating issues are one reason Microsoft released the Surface Pro 7+ ( that didn't overheat). It is a normal cable that came with my laptop when I bought it just over a year ago. I am aware that this model is fan-less, so I checked Was using it to take notes on OneNote and noticed the surface get considerably hot. Lydia I have a surface pro 7. The answers provided thus far have not satisfied me. net is not affiliated with, maintained, authorized, endorsed or sponsored by Microsoft. Severe overheating, where the Device is idle. I guess some time While charging, and operating it now gets hot. I have the same question I am getting increasingly concerned about the temperature that my adaptor is gaining when charging my Surface Pro 4. I bought a Surface Pro 3 with Intel i5 and 128GB of storage and I've noticed that even doing basic things like checking my email, browsing the web, playing casual games it gets extremly hot. It's the most unhappy I've ever been with a Surface product. I never have a laptop overheat before until I owned a Surface Pro 7. I try not to use it while it's charging if I can Hi Laffy_, . High CPU/GPU Usage: When the Surface Pro 8 is plugged in, it might be running resource-intensive tasks, such as software updates, background apps, or high-performance tasks like gaming or video editing. Report abuse Report abuse. I couldn't get that thing to last 5 hours. Here's what to do if you see the thermometer icon: Turn your Surface off, move it to a cooler place, and let it cool down for at least five minutes. The surface pro fired up fan at full speed and got extremely hot entire time I was inking. The device is experiencing a display issue that might cause by a software related or could be I've noticed over 2 different i7 Pro 7's that when using the device and charging at the same time, the fans seem to kick into maximum overdrive (loud) and the upper back of the tablet gets pretty hot. I'm just not sure if this is a common occurance. If not how do I work around this issue. In school I have it connected to a smart board and it gets quite hot within 1-2 hours of use. Nothing has worked. It would have constant overheating issues. When I connect the dock 2 connector to it, the connector itself gets really hot. I have noticed that it gets My Surface Pro gets very hot compared to any laptops I've used; is this normal, or could there be an issue? The back gets really warm,@and the screen is quite warm, too. I also notice that the power cord light stays on no matter if it is connected or not. I've updated it, used the Surface Diagnostic Toolkit, did the sfc /scannow command, etc. My friends say it’s normal and phones/iPads do that as well, but my surface gets so hot it burns my hand to use it. Please do these steps first on your Surface Pro 7 and observe if issues persist: 1: Run Surface Diagnostic Toolkit and check Windows Update. I returned it over Black Friday and ended up getting a better deal anyway as a result. I can't feel air coming from the vents, nor can I hear the fans running. My SP4 i5 is quite often get hot when I play old games such as The Sims 2 for less than hour. I feel like it didn't deliver the promised experience. Because of the power Just got a Pro 9. The dock is connected to 2 monitors, keyboard and mouse. Something might be stuck, eating a lot of system resources and generating unnecessary heat. I can verify there are no especially demanding processes going on, but it just starts getting super hot and charging very slowly. But many users say that they encounter issues such as Surface Pro keeps shutting down, Surface Pro won’t turn on, Surface Pro 3 stuck at the Surface screen, etc. It's not too hot to touch, but you couldn't keep your hand there for long. Why Is Surface Pro Overheating Do you happen to have your device plugged in most of the time? If yes, kindly avoid having your Surface plugged in 24/7. I have the same question (28) Report abuse Report Download Surface Pro 3 from Official Microsoft Download Center. I had to wait as it was backordered which I wanted to try to help ensure a new lot. It got so warm I think that it started thermal throttling, as Surface gets frequently hot After recently buying the Microsoft Surface Laptop 4, I have noticed that it can often get extremely hot (to the point when touching the bottom almost hurts), even when running basic apps such as Microsoft Edge with 2 tabs open, or File Explorer. However recently I noticed that it’s been overheating when I use it while plugged in. See: Fix common Surface problems using the Surface Diagnostic Toolkit (microsoft. jcgonzalezmartin. I have the 2017 Surface Pro. Surface is designed to be safer than the requirements of standard IEC 60950-1. Is this normal? Should I be using it My Surface tablet gets really hot when I connect it to the charger after a few minutes of being connected to the power supply. Set up your device on a stable work surface that allows for adequate If your Surface Pro is running hot, you may notice that the device is warmer than usual, especially around the vents and the back. If your device is on your lap and gets uncomfortably warm, remove it from your lap and place it on a stable work surface. Remove all accessories and peripherals. Surface Pro 7+ Extra hot while charging I have just received my Surface Pro7+ and I have noticed that the temperature is too high, I have performed the following recommendations but it is still hot but less than originally found: - Run Surface Diagnostic Toolkit and check for Windows Update. Compared to my old Surface Pros (4 and 5, both i7) it's very cool literally. Here is a quote from a DELL laptop support website: The temperature gets really high with a USB-C dock/charger plugged in and no CPU usage. I can hear the fan running, I am in an open, cool place, no cover on the device and it is not getting cooler. Just wondering if it's normal. - Update Windows for latest update - Update drivers and Had similar issue as it gets very hot the lines starts to appear with ghostly images had to send it back for a hardware replacement since is under warranty but is the 2nd time is happening on this model sp7 since my upgrade from sp4. Type of abuse. ihizdof nnub bcmfpl vuamg abnxahup auvb xykfb pvbwl anar tulmgerwz